ORDERS
All orders must be submitted in writing. A purchase order or a Bonsua quote signed and dated by the purchaser, can be used.
PRICES
Prices are Net or List and are all FOB point of origin. Point of origin will be designated on the written confirmation of the
order. Prices, unless otherwise stated, do not include shipping charges, storage, local delivery, uncrating, installation, packing, crating charges, or sales tax. Quoted prices are valid for 30 days unless other arrangements are made in writing. Prices are subject to change
without notice.
TERMS
A 50% deposit is required for all orders, except for in-stock or fabric orders. For these orders payment in full is required. The
balance is due in full, upon completion, 7 days prior to estimated shipping date. Balances remaining unpaid after 30 days
from the date of invoice are considered delinquent and subject to a combined interest and service charge. Bounced
checks are subject to $30.00 surcharge.
CONFIRMATION
All orders are final upon written confirmation and supersede all prior oral or written statements. A 25% service charge will be
incurred for any standard line item canceled after production begins and only with prior written approval from Bonsua. Custom
orders cannot be cancelled after 3 days or production begins. All orders are subject to availability. Shipping dates on any quotation
or acknowledgement are estimates only.
CHANGE IN ORDER
Changes in any order are subject to prior written approval by Bonsua. Changes may increase cost and cause delay in
shipping.
LEAD TIME
Lead times are from the following: Receipt of 50% deposit. Finish specification or approval of finish sample or drawings.
SHIPPING
Shipments are released at FOB point of origin to the purchaser’s carrier in good condition. Title and all risk of damage or loss
are transferred to the purchaser at that moment.Bonsua will not assume any responsibility for loading, transit, or storage.
Purchaser must provide the exact details of shipping arrangements on their written order. If no carrier is designated Bonsua will
use its best judgment in selecting a “best way” carrier on behalf of the purchaser, with no liability for such carrier.
All orders must be picked up within 30 days from invoicing.Bonsua is unable to store any merchandise past the 30 days. If for
any reason you are unable to receive or pick up your merchandise within this period of time, you will be charged 3% of the
total value of the items being stored each month. Moreover,Bonsua will not be responsible for ANY minor or major damage
done to your items stored past the 30 days period.
RETURNS
No returns will be accepted without prior written authorization. Authorized returns must be shipped in accordance with
shipping instructions provided by Bonsua. Unauthorized returned merchandise will not be accepted and will be returned to the
shipper freight collect. Any returned merchandise requiring repair maybe subject to additional charges.Bonsua is not
responsible for freight charges for returned merchandise.
PRODUCT DESIGN Bonsua reserves the rights to change, modify, or improve designs, specifications and details without prior written notice. All
measurements, leather finishes, leather marks, leather colors and fabric colors, etc. may have slight variations from Bonsua showroom samples displays or swatches. This inherently is part of custom materials and furniture manufacturing. Please be advised Bonsua is not liable for these variances.
LIABILITY Bonsua shall have no liability for any damage or injury resulting from any use of furnishings other than for their intended use, and
in all events Bonsua should be limited to the cost of the furnishing.
ADDITIONAL NOTES Bonsua is not liable for any delays or inability to deliver any merchandise ordered when such a delay or inability is due to labor
disputes, war, riot, and other acts of God, or any other cause beyond our control.
If you would like to come and visit us at the factory beautiful showroom in Boca Raton, Florida, please contact us at bonnet@bonsua.com to schedule an appointment at your convenience.
For ordering, appointments and further information please contact us at:
